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NPCI to Strengthen API Monitoring Amid UPI Outages Triggered by Surging Transaction Load

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News

21 April 2025

1 min read

UBS Forums

301

In response to a recent UPI outage, the National Payments Corporation of India (NPCI) has attributed the disruption to a sudden spike in API calls from multiple banks. The surge reportedly overwhelmed system capacity, affecting transaction stability across the Unified Payments Interface (UPI) network.

To prevent future incidents, NPCI has announced plans to implement enhanced real-time API monitoring and load management protocols. This would allow for better oversight of banks' transaction patterns and proactive measures before thresholds are breached.

While the UPI ecosystem has consistently scaled new highs in transaction volume—crossing over 13 billion monthly transactions—the incident has highlighted the urgent need for more robust infrastructure to support India’s growing reliance on digital payments.

References:
Outlook Money
ET BFSI

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